• Your shopping cart is empty!

Shipping Policy

Shipping Policy

At gdzho.com, we aim to deliver every order as efficiently as possible while keeping you informed throughout the shipping process. The information below explains how orders are prepared, shipped, and delivered.

Processing Your Order

Orders are processed after payment has been successfully verified. Most orders are prepared for shipment within 1–3 business days, excluding weekends and public holidays.

Processing may require additional time during busy shopping periods, promotional campaigns, or holidays. If an unexpected delay occurs, our customer support team will keep you informed whenever possible.

Shipping Rates

A flat shipping fee of USD $5.00 applies to orders under USD $99.00.

Orders totaling USD $99.00 or more qualify for FREE Standard Shipping.

Your shipping cost, if applicable, will be calculated automatically during checkout before payment is completed and will also appear in your order confirmation email.

Delivery Estimates

Once your order has been shipped, delivery normally takes 7–15 business days, depending on the destination.

Please note that shipping times are estimates only. Delivery may occasionally take longer because of customs inspections, severe weather, transportation disruptions, or other circumstances beyond our control.

Shipment Notifications

When your package leaves our warehouse, a shipping confirmation email will be sent to you. If tracking is available for your shipment, the tracking number and tracking link will be included so you can follow the delivery progress online.

Multiple Packages

Some orders may be shipped in more than one package. This can happen when products are stored in different warehouses or become available at different times. If your order is divided into multiple shipments, no additional shipping charges will be applied.

Order Changes & Cancellation

If you need to cancel your order, please contact us within 24 hours of placing it.

Orders that have not entered the fulfillment process can usually be cancelled and refunded in full. Once an order has been prepared for shipment or has already been dispatched, cancellation is no longer possible. After delivery, you may request a return in accordance with our Return & Refund Policy.

Shipping Address

Please review your shipping information carefully before submitting your order. Providing an incorrect or incomplete address may result in delivery delays, additional shipping charges, or unsuccessful delivery.

If you notice an error after placing your order, please contact us as soon as possible. We will do our best to update your information before the package is shipped.

Customs & Import Fees

International shipments may be subject to customs duties, import taxes, VAT, or other charges required by the destination country. These fees are determined by local authorities and, unless otherwise stated, are the responsibility of the customer.

Delivery Issues

If your package has not arrived within the expected delivery timeframe or your tracking information has stopped updating for an extended period, please contact us. We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue as quickly as possible.

Contact Us

For any questions regarding shipping, delivery, or your order status, please contact our customer support team.

Email: Sale@gdzho.com